Privacy Policy
Last updated: October 23, 2024.
Overview
SereneEcho Institute values your trust. We collect only what we need to deliver courses and support. We never sell your data.
Information we collect
- Account information: name, email, and optional phone.
- Learning activity: progress, project submissions, and course preferences (e.g., gentle pace).
- Device data: language, basic analytics, and cookie preferences.
How we use information
- Provide and improve courses, projects, and community features.
- Communicate updates, certificates, and support responses.
- Maintain security, prevent misuse, and honor legal obligations.
Cookies and preferences
We use cookies to remember theme, favorites (Fallows), and session choices. You can accept or adjust preferences in the cookie banner. See sereneecho.click.
Data sharing
We share data only with service providers that help deliver our services (e.g., hosting and analytics), under confidentiality and security terms.
Security
We employ encryption in transit, access controls, and regular reviews. No online system can be guaranteed perfectly secure, but we act responsibly to protect data.
Your rights
- Access, correct, or delete your data within reasonable limits.
- Object to certain processing or withdraw consent for optional features.
- Request a copy of your course activity and certificates.
Retention
We retain data only as long as needed to provide services, comply with law, and resolve disputes. When no longer needed, we securely dispose of data.
Children
Our services are intended for adults and older teens under parental guidance. We do not knowingly collect data from children under 13.
Contact
If you have questions or requests, contact us at [email protected] or call +1 (415) 555-0179.